Refund policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS 

To return an item, please email customer service at thetotalcompletewellness@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item/s, proof of purchase, return form, and mail your return to the following address:

The Total Complete Wellness

Attn: Returns

RMA #

PO BOX 6126  

TORRANCE, CA 90504  

United States  

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned:

•     cosmetic   
•     bath salts   
•     bath oils   

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. 

thetotalcompletewellness@gmail.com

Please Note

A 10% restocking fee will be charged for all returns.       

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

thetotalcompletewellness@gmail.com